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  • City of Syracuse Web Site Privacy Policy
    The City of Syracuse is committed to the protection of your online privacy. To better protect your privacy we are providing you with an explanation of our on-line information practices and the choices you can make about the way your information is collected and used. By using our Web site, you agree to be bound by the terms of this Privacy Policy. While online we may request your name, address, e-mail address, telephone number, and account number(s). All data collected is used for the processing of your account.

    Information We Collect and Store Automatically
    When you visit our Web site our Web server automatically recognizes your domain name, but not your e-mail address, and collects and stores your domain name, IP address, type of browser and operating system, the language your browser uses, the dates and times you visited the site, the Web pages you accessed and visited, and the Web site from which you linked to our site (if any). None of this information is personally identifiable. We store and analyze aggregate information on what pages you access or visit.

    Some of our Web areas may use cookies to store information you provide and to assist in tracking the pages you visit. This information that we collect automatically is used to make your experience more convenient and meaningful. Cookie information used for tracking helps us to better tailor the presentation of information and to understand patterns of usage. It does not reveal your personally identifiable information (such as your name or address). You may set preferences in your browser to prevent storage of cookies. The information we collect through the use of cookies is private corporate data and is not shared beyond the corporation.

    Information That You Voluntarily Provide to Us 
    If during your visit to the City of Syracuse web site you participate in a survey, send an e-mail, or sign up for an e-mail list, your e-mail address and contents of the e-mail or information volunteered in response to a survey will be collected. The contents of your email, your email address, and survey responses may be used to respond to you, address issues you identify, further improve our web site, forward the email to another agency for appropriate action, or other appropriate action. Emails, surveys and discussion group information are public records.

    Access to Information About You
    The City of Syracuse will restrict access to your personal information to a limited number of employees based on their need for access to complete their duties. These employees will be trained in the proper handling of customer information. Employees who violate our privacy policy will be subject to our normal disciplinary processes. The City of Syracuse employs reasonable and current Internet Security electronic and managerial procedures to safeguard the information we collect from you and to prevent the loss, misuse, and alteration of such information. The City of Syracuse will restrict access to your personal information to a limited number of employees based on their need for access to complete their duties. These employees will be trained in the proper handling of customer information. Employees who violate our privacy policy will be subject to our normal disciplinary processes. The City of Syracuse employs reasonable and current Internet Security electronic and managerial procedures to safeguard the information we collect from you and to prevent the loss, misuse, and alteration of such information. If you believe that your personal information is being used for a purpose other than what was intended when submitted, or if you have any questions, comments, or concerns, please contact us.

    Online Services
    The City of Syracuse offers services online as a means to improve services and to make them more convenient and accessible. If during your visit to the City of Syracuse web site you access services, we will collect additional information related directly to the service you are accessing. We will limit the information requested to only that required to conduct the service. We will not use the information for any other purpose without your permission, except as required or provided for by law.

    Public Records and Disclosure
    The City of Syracuse is a governmental agency and therefore subject to the laws regarding retention and disclosure of public records. These laws exist to ensure that the government conducts its business in a manner open to the public and provides the public the right to access most records, documents, and information used and possessed by all governmental entities. All information you provide and we collect at this site becomes public record that may be subject to inspection and copying by the public, unless an exemption in law exists. Information that is exempt from disclosure will be identified as such. Note that in the event of a conflict between this Privacy Policy and state or federal law governing disclosure of record, the state or federal law will control.

    Privacy Disclaimer
    The City of Syracuse web site has links to other web sites. These include links to web sites operated by other government agencies, nonprofit organizations and private businesses. When you link to another site, you are no longer on the City of Syracuse web site and this Privacy Policy will not apply. When you link to another web site, you are subject to the privacy policy and data collection practices of that new site. You must take responsibility for visiting these third-party sites, as The City of Syracuse has no control over information you submit to these third parties.

    We reserve the right to change our Privacy Policy at any time, and, if we do so, we will post those changes on this Web site. It is your responsibility to check this Policy so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.