Joseph Awald PE, Commissioner
101 North Beech Street, Syracuse, New York 13210
Main Number: (315) 448-8340
Fax: (315) 473-2608
Email: WaterOperations@syrgov.net 

All service applications ... (315) 448-8346 or 448-8347
*Lead Service Replacement Program
*Hydrant Applications
*Domestic/Fire Service Applications

*Skaneateles Lake Watershed Program ... (315) 448-8344

Water Operations/Maintenance Offices
Henry Rosado, Superintendent
101 North Beech Street, Syracuse, New York 13210
Main Number: (315) 448-8340 (Non-Emergency)
Fax: (315) 473-2608
Email: WaterOperations@syrgov.net
*24/7 Emergency Services ... (315) 448-8360
*Meter Testing/Repairs ... (315) 448-8357

Water Finance Office (Billing/Meter Reading)
Diane Desormeaux, Utility Billing Supervisor
106 City Hall, Syracuse, New York 13202
Main Number: (315) 448-8238
Fax: (315) 448-8262
Email: WaterFinance@syrgov.net 
*Payment Plan Service ... (315) 448-8238

Water Quality Management Office
Michael Lynn, Water Quality Manager
20 West Genesee Street, Skaneateles, New York 13152
Main Number: (315) 685-6486
Fax: (315) 685-8160
Email: WaterQuality@syrgov.net