Michael J. Ryan, P.E., Commissioner
101 North Beech Street, Syracuse, New York 13210
Main Number: 473-2609
Fax: 473-2608
Email: WaterEngineering@ci.syracuse.ny.us 


*Lead Service Replacement Program:...................... 473-2685
*Hydrant Applications:.............................................473-2685
*Domestic/Fire Service Applications:....................... 473-2685
*Skaneateles Lake Watershed Program................... 473-2634


Water Operations/Maintenance Offices

Fred A. Dickinson, Superintendent
101 North Beech Street, Syracuse, New York 13210
Main Number: 473-2610 (Non-Emergency)
Fax: 473-2608
Email: WaterOperations@ci.syracuse.ny.us
*24/7 Emergency Services:...................................... 473-2860
*Meter Testing/Repairs:........................................... 473-4426


Water Finance Office (Billing/Meter Reading)

Diane Desormeaux, Utility Billing Supervisor
106 City Hall, Syracuse, New York 13202
Main Number: 448-8238
Fax: 448-8262
Email: WaterFinance@ci.syracuse.ny.us 

Water Quality Management Office

Danial G. Robbino, Assistant Division Engineer

20 West Genesee Street, Skaneateles, New York 13152

Main Number: 685-6486

Fax: 6858160

Email: WaterQuality@ci.syracuse.ny.us