Deborah Somers, Commissioner
101 North Beech Street, Syracuse, New York 13210
Main Number: 473-2609
Fax: 473-2608
Email: WaterEngineering@ci.syracuse.ny.us 

All service applications:    473-2609 x 235 or  238 
*Lead Service Replacement Program
*Hydrant Applications
*Domestic/Fire Service Applications

*Skaneateles Lake Watershed Program................... 473-2609 x 236 


Water Operations/Maintenance Offices

Paul Trovato, Superintendent
101 North Beech Street, Syracuse, New York 13210
Main Number: 473-2610 (Non-Emergency)
Fax: 473-2608
Email: WaterOperations@ci.syracuse.ny.us
*24/7 Emergency Services:...................................... 473-2860
*Meter Testing/Repairs:........................................... 473-2609 x 242


Water Finance Office (Billing/Meter Reading)

Diane Desormeaux, Utility Billing Supervisor
106 City Hall, Syracuse, New York 13202
Main Number: 448-8238
Fax: 448-8262
Email: WaterFinance@ci.syracuse.ny.us 
* Payment Plan Service:...........................................448-8238

Water Quality Management Office

Michael Lynn, Principal Water Plant Operator
20 West Genesee Street, Skaneateles, New York 13152
Main Number: 685-6486
Fax: 685-8160
Email: WaterQuality@ci.syracuse.ny.us